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Stanfield Shutter Company warranties that their Stanfield Shutter brand plantation shutters will be free from defects in materials and workmanship for as long as the original retail purchaser owns the product, PROVIDED THAT (I) such products were made or assembled exclusively from Stanfield Shutter Company materials and components, (II) such products were properly installed by a Stanfield Shutter Company installer, (III) such products were properly maintained (not abused) while in the possession of the original retail purchaser, and (IV) the original purchaser retains and can produce on demand the original Stanfield Shutter invoice in order to provide proof of purchase.
The obligation of Stanfield Shutter Company and its authorized retailers is limited to repair or replacement of the plantation shutter components found to be defective and excludes warranty assessment fees, shipping and handling fees, service calls, trip charges, and the labor and fixed costs associated with the removal, replacement, and reinstallation of parts or components. Determination of a manufacturer’s defect can and is made solely by Stanfield Shutter Company representatives.
To obtain warranty service, contact the Stanfield Shutter Company office and request an assessment of the defect. Any fee associated with the assessment is not covered under the warranty since the assessment is a determination of a warranty or non-warranty defect. If it is determined that the defect is covered under the warranty Stanfield Shutter Company will work with you to promptly repair or replace the defective parts or components without further cost to the original purchaser. You may save yourself this assessment fee by bringing the shutter to Stanfield Shutter Company, Inc and they will assess the defect at their location free of charge.
Warranty Specifics for High Density Fiberboard (HDF) Shutters
The finish is guaranteed not to bubble, peel, chip, crack, or flake for as long as the original purchaser owns the product so long as no outside force or substance has been applied to or come in contact with the product. The louver blades are guaranteed to maintain the proper amount of tension necessary to open and close the louver blades properly with the use of the tension screw that is engineered into both sides of the shutter panel approximately in the center of the stiles. HDF is guaranteed against the warping that could occur in natural hardwood, however, this aspect of the warranty is not intended to and does not alter the deflection limitation of this warranty. Deflection is not covered on louvers exceeding 25 inches in length. The hinges and other hardware included with the shutters will remain intact and function properly. The installation of the product is guaranteed to remain intact.
These specific guarantees for the HDF shutters are not absolute and do not alter the clauses and limitations contained elsewhere in this warranty. The warranty specifics for HDF are still limited to manufacturer’s defects and do not imply nor intend any additional warranties or absolute guarantee.
Warranty Specifics for Natural Hardwood Shutters
The finish is guaranteed not to bubble, peel, chip, crack, or flake for as long as the original purchaser owns the product so long as no outside force or substance has been applied to or come in contact with the product. The louver blades are guaranteed to maintain the proper amount of tension necessary to open and close the louver blades properly with the use of the tension screw that is engineered into both sides of the shutter panel approximately in the center of the stiles. Natural hardwood is guaranteed against the warping for the period of one year from the date of installation or 14 months from the date the deposit was paid, this aspect of the warranty is not intended to and does not alter the deflection limitation of this warranty. Deflection and warping are not covered on louvers exceeding 25 inches in length. The hinges and other hardware included with the shutters will remain intact and function properly. The installation of the product is guaranteed to remain intact.
These specific guarantees for the natural hardwood shutters are not absolute and do not alter the clauses and limitations contained elsewhere in this warranty. The warranty specifics for natural hardwood are still limited to manufacturer’s defects and do not imply nor intend any additional warranties or absolute guarantee.
Warranty Specifics for Vinyl Shutters
Warranty Specifics for Vinyl Synthetic Shutters
The finish is guaranteed not to bubble, peel, chip, crack, or flake for as long as the original purchaser owns the product so long as no outside force or substance has been applied to or come in contact with the product. The louver blades are guaranteed to maintain the proper amount of tension necessary to open and close the louver blades properly with the use of the tension screw that is engineered into both sides of the shutter panel approximately in the center of the stiles. Vinyl is guaranteed against the warping that could occur in natural hardwood, however, this aspect of the warranty is not intended to and does not alter the deflection limitation of this warranty. Deflection is not covered on louvers exceeding 19 inches in length. The hinges and other hardware included with the shutters will remain intact and function properly. The installation of the product is guaranteed to remain intact. Vinyl shutters are guaranteed against damage from water, however, they are not guaranteed against damage caused by other liquid substances such as corrosive cleaning agents.
These specific guarantees for the vinyl shutters are not absolute and do not alter the clauses and limitations contained elsewhere in this warranty. The warranty specifics for vinyl are still limited to manufacturer’s defects and do not imply nor intend any additional warranties or absolute guarantee.
General Warranty Specifics Applicable to All Shutters
This warranty does not imply or guarantee immediate replacement of any product, part, or component. Stanfield Shutter will at its sole discretion repair, replace, refurbish, or perform any other appropriate task necessary to properly address and resolve the defect. If repairs or replacement is required such action will be done with like or similar parts.
This warranty does not cover any condition, damage, or defect resulting from accidents, alteration, misuse, abuse, exposure to the elements or nature, humidity, changes and aging that normally occur to the finish or materials, normal wear and tear, improper cleaning, improper maintenance, or any other uncontrollable, unpredictable, improbable, or unlikely event or occurrence over which Stanfield Shutter does not have control.
Shutters manufactured by Stanfield Shutter are made according to standard company policy, practice, and specifications. Any shutter manufactured outside these company guidelines is not covered under any warranty written or implied. Minor imperfections or blemishes not noticeable at a distance of approximately four feet from the product under normal lighting are not considered defects. Deflection of any type in any part of the shutter that does not exceed 1/16 inch per foot will not be considered a defect since many of the shutter parts are free-hanging. Deflection is defined as the curvature or drooping of shutter materials, components, and parts when exposed to the natural pull and forces of gravity.
All of the above specifics, warranties, and guarantees are void if events occur outside of the manufacturer’s control, specifications, or in violation of this warranty and its restrictions and limitations. Stanfield Shutter Company Inc reserves the right to cancel this warranty and its guarantees at any time for any reason should Stanfield Shutter Company Inc determine such action to be necessary.
This warranty is exclusive and in lieu of all other obligations, liabilities, or warranties. This warranty is non-transferable and is granted solely to the original retail purchaser of the shutters. In no event shall Stanfield Shutter Company, Inc. or its authorized retailers be liable or responsible for incidental, consequential, or any other type of damages or for any direct or indirect damage, loss, cost, expense, or fee resulting to any object that was a result of a defect determined to be covered under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to the original purchaser. This warranty gives the original purchaser specific legal rights, and you may have other rights which vary from state to state. |
